ordered can only be returned for exchange, i.e. size or color,
whichever is applicable. For concerns about fit, the customer
has to state they want to have the right to return the item
for a refund if there's a fit problem. This will be noted on
invoice. If this is not stated on the invoice then the terms
in item 3 applies. With the right to return for refund the customer
is responsible for freight both to and the return.
- If Pro
Race Gear has sent an item that was not ordered, then Pro Race
Gear will refund sale plus return freight. Or reship correct
item at no charge.
- If an
item needs to be returned for size or color change, the customer
has to pay return freight plus reshipment freight cost.
- Any item
to be returned requires you contact Pro Race Gear for RMA #.
- All returns
are to be sent back in original new sellable condition with
all packaging and materials included. Any item not meeting these
guidelines will be rejected for return and customer will have
to arrange freight payment for return.
- In order
to comply with Arai's policies about correct fit, before we
can ship you a helmet, we need your head size information. You
1st need to measure around the widest part of your upper head,
ie. the crown. We need the measurement in centimeters. If you
do not understand or are unsure of how or what to do please
call or email so we can go over it with you.
- Pro Race
Gear offers no expressed or implied warranties. The only warranties
for either Arai Helmets or Sidi Boots are those provided by
- Sidi Boots
warranty is provided by Motonation. Arai Helmets warranty is
provided by Arai Helmets of America
- For Arai
Helmets follow warranty card instructions.
- For Sidi
Boots contact Pro Race Gear for instructions on how to return
items for reason of defect.